Jadoo4 FAQs | JadooTV
Jadoo4 FAQs

Jadoo4 is completely redesigned offering a single page easy to navigate home menu. The new design allow user’s easy access to Live & On-Demand Content. Other features include

Powered by Android. ( Jellybean 4.2)

Channel Numbers. (You can directly switch channels by pressing channel Numbers)

Mark your favorite content.

Instantaneous access to recently played 10 channels during playback.

Single click channel recall functionality.

Latest technology with an all new user friendly interface.

Fast channel load and switch time.

myJadoo™ – Users can add and share live content.

Quad Core CPU


4GB Internal Storage

Android OS 4.2

2 USB Ports

1 HDMI port

DC Input 5.0V-2A

SD Card Slot Max 32GB Card Supported

To enjoy content on your JadooBox, you will need internet access with minimum 2Mbps or higher speed, a TV with composite or HDMI input support and a router with Ethernet and WiFi support.

Features Jadoo4 Jadoo3
Android Powered Yes No
Air Remote Support Yes No
Built In WiFi Yes No
Can Switch channels Directly by Channel Number Yes No
Last Channel Recall Yes No
Recently Played channels List Yes No
Recently Played channels List Yes No
Browsing Features Yes No
Mark Your Favorite Content Yes Yes
Channels Load Time Faster than Jadoo3 Faster than Jadoo2

Yes Jadoo Box 4 comes with built in WiFi you do not need external WiFi adapter.

On Jadoo 4 Launcher (home), Select Diagnostics—-> Speed Test——

To search a channels please go to Live TV section on the box and press the search key from Jadoo4 remote.

To search a movie please go to Movies section on the box and press the search key from Jadoo4 remote.

To search a recorded content please go to VOD section on the box and press the search key from Jadoo4 remote.

While playing live channel press the recall button to play the previously played channel.

While playing live channel enter the channel number from Jadoo remote to access desired channel.

While playing live channel press the OK button from Jadoo remote, on the top bar you will get recently played channels while on the Left you will get the complete list of channels.

Highlight any channel/Movie/VOD name and press the yellow key from Jadoo remote.

Your Jadoo 4 Box will come with Jadoo4 Box, HDMI Cable, A/V Cable, Remote Control and AC Adapter.

You can connect one TV with a Jadoo Box.

Go to Diagnostics—-> Product info —->Box ID
Also at the bottom of the Box there is a sticker having the MAC ID starting with AC.DB.DA………

JadooBox supports Standard Definition and HD Definition (480i, 480p, 720i, 720p, 1080i, 1080p).

Jadoo 4 Box comes with 1 year `Warranty .This Warranty covers any normal faults, which are not related to any mishandling or dropping on the surface, or misusing the box including the software which comes in the Media Box pre installed.

There is 14 days refund policy for Jadoo TV Box if you purchased it from www.jadootv.com. In case if you purchased it from the reseller then you need to speak to the retailers for refund but retailers have their own policies .Some resellers refund the boxes and some do
not.But we are not responsible for the refund in case you purchased it from

A virtual private network (VPN) extends a private network across a public network, such as the Internet. It enables a computer to send and receive data across shared or public networks as if it is directly connected to the private network.

Air remote works like traditional mouse and is more convenient to use 3rd party apps in App Section. It also has the ability to learn key functions of other infrared remotes. It is small and handy, easy to use, suited for gaming apps, can be programmed to be used with TV, simplified navigation, and improved accessibility.

Following keys of the air remote are programmable and do not work by default.
V +, V –, TV/AV, CH- , CH +

Press SET key for 3 sec, the indicator light will turn on.

Point the infrared sensor of your TV remote with the infrared sensor of air remote and keep the distance about 1cm.

Press any key (V +, V –, TV/AV, CH- , CH +) on the air mouse and if the indicator start blinking then press any key of your TV remote which you want to program on air mouse. The indicator will stop blinking and then press the SET key on air mouse.

While playing live channel press ≡ button from air remote to see the recently played channels on the top and the complete channels list on the left side.

While playing the live channel press the mouse click button on air remote and then select Favorites.

You can add any content to Favorites with the icon on it by selecting using air remote.

The High Definition JadooBox supports both composite (1 video + 2 audio) and HDMI inputs.

Few models 4K TVs such as Sony Bravia and Vizio may give you problem with the display specially via Hdmi cable.

Yes, you can download and install more apps on box from Apps-> App Store.

Login to your YouTube or corresponding Google Account on your PC, Open the link https://www.google.com/settings/security/lesssecureapps, Enable Access for less secure apps by clicking the Enable option and then press the Done button, now you can login into you YouTube account on your box.

It will consume 500 MB to 800 MB per hour (approximately) depneding upon the stream you play.

For Jadoo2
Go to Settings—->Internet Speed Test——–>Start.

For Jadoo3
Go to Diagnostics—-> Speed Test

You cannot use wireless dongle provided by your Internet service provider. To access content via wireless, you will have to use the WiFi dongle provided by JadooTV and a Wireless router.

You can connect the JadooBox in one of two ways, wired or wireless. For wired connection, you will have to connect the Ethernet wire provided with the JadooBox to the Ethernet port on the router. For wireless connectivity, you will have to connect the USB WiFi dongle that came with your box to the USB port at the back of your JadooBox. It is recommended to use a USB extender cable for better wireless connectivity. You will also require a router that supports WiFi connectivity.

Few models of Arris (Xfinity) may not or may give you hard time getting connected to the JadooTV Box.

WEP 64/128 bit key (Preferred for Jadoo 1)
WPA (Preferred for Jadoo 2)
WPA2-AES (Preferred for Jadoo 3)

Keep the JadooBox in line with the remote for good reception of the remote signal.

Please create a YouTube account by going to www.youtube.com using your PC. You can then add videos in your favorite playlist. Once this is done, sign into your YouTube account from JadooBox and view videos from your favorite playlist.

Make sure that the proper TV input mode is selected. Also for the HD JadooBox make sure that during setup, the HDMI cable was connected before the power cable.

For JadooBox 2
Go to JadooFlix under JadooPlus section after that press enter button on the type of movie which you are looking for Like Action, Horror or Comedy and press search button on JadooTV remote. Enter the name of movie you want to search and then press OK.

For JadooBox 3
Go to JadooFlix under JadooTV section and press blue button on JadooTV remote. Enter the name of movie you want to search then press enter button on the search option at the bottom.

Press the Info key on JadooTV remote to see more information.

You can power cycle the JadooBox by pressing the Power button on the remote for 8 seconds or you can disconnect the power adapter input and reconnect after few seconds.

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